Frequently Asked Questions:
How long does it take to get started?
We keep our sign-up form to bare minimum so that you can get started quickly. Optionally you can later on add additional information to your account profile. You can create your first invoice right away without any hassle.
What do I need?
A web browser and Internet connection. BILLIVING is tested with Google Chrome, Internet Explorer and Firefox.
Your prices seem low
You have our lowest price guarantee. If you can find invoicing software providing the same value at a better rate we'll match their price and provide you with additional six months of free service!! We’ve already completed the difficult and expensive work developing the application and setting up an efficient infrastructure. We don't need to spend a lot of time setting up each new customer, all the features are pre-integrated and we don't need to purchase software from third parties. Being efficient means we can afford to focus on important things like keeping your data safe and adding new features.
How is your customer service?
We prioritize all requests (important ones will jump ahead), it's not unusual for us to respond and solve support requests in less than an hour. We make it our business to provide good support.
Is your free account really free?
Yes. Our free account is free and always will remain free. Feature limits may apply as described on our feature/pricing page.
How can I pay for the premium version?
Once you've decided to use our upgraded version, you can click "Upgrade" from within your account menu. You will be redirected to our plans page where you can select the appropriate plan meeting your needs. We accept all major credit cards & Paypal.
Is my data safe?
We've been hosting web based business applications for over ten years and take the security of your data very seriously. We are governed by some of the best security policies in the industry. You could say our backups have backups. Only a minimal number of BILLIVING staff have the ability to access customer data.